3.1 General
TALK AG complies with the provisions of the Federal Act on Data Protection (DSG) and the Ordinance to the Federal Act on Data Protection (VDSG), as well as the provisions of the Telecommunications Act (TCA). Where applicable, the provisions of the European General Data Protection Regulation (GDPR) shall also apply. In the case of pre-registration, personal data will be collected by the Feratel WebClient. To protect your personal data, TALK AG has concluded a corresponding contract for commissioned data processing (ADV) with feratel media technologies AG, Innsbruck, Austria.
3.2 Types of personal data
The following personal data may be collected when registering for the guest card: title, first and last names, address (street, house number, postal code, city, country), nationality, e-mail address, date of birth, length of stay, telephone number. Mandatory information is marked accordingly.
3.3 Purpose of processing and legal basis
TALK AG may collect, store and process your personal data to the extent necessary to issue and use the Guest Card. The legal basis is Art. 6 para. 1 lit. b GDPR (“Fulfilment of a Contract”).
3.4 Disclosure of data and processing principles
When registering for the Guest Card, order processing is sometimes carried out through the order processor TALK AG in addition to the accommodation provider. Guests consent to their data being used by TALK AG for distributing the Guest Card. When processing data, TALK AG observes the applicable data protection regulations and, in particular, the principles of data minimisation and storage limitation.
3.5 Retention period
The data is stored for as long as required by law (usually ten years).
3.6 Obligation to report
TALK AG or the host/landlord may be required by law or official directives to transmit data to authorities or third parties commissioned by the authorities or to make that data accessible to them.
3.7 Your rights
In accordance with the Federal Act on Data Protection (DSG) and the European General Data Protection Regulation (GDPR), you have specific rights regarding the processing of your personal data. You can request information about the data stored by TALK AG and the purpose of its processing (Art. 15 GDPR) at any time. Likewise, you have the right to rectification of incorrect personal data, Art. 16 GDPR, the right to erasure (unless the data must remain available for legal reasons), Art. 17 GDPR, the right to limited processing according to Art. 18 GDPR, and the right to data portability according to Art. 20 GDPR. Furthermore, you also have the right to revocation and data processing objection. If you believe that the processing of your data violates applicable data protection laws or that your data protection rights have otherwise been violated in any way, you can contact TALK AG by e-mail at info@be-welcome.ch or the Federal Data Protection and Information Commissioner.
In all other respects, the Data Privacy Statement published on the TALK AG website shall apply.