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Umsatzsteigerung durch gezieltes Upselling im F&B-Bereich

19/06/2025, 09:00 am

Dates

In this course, participants will learn how to improve their sales skills in the F&B sector through targeted upselling. Through practical methods and techniques, participants will be sensitized to increase revenue while simultaneously enhancing guest satisfaction.

Course Duration:

• 09:00 - 12:00 & 13:15 - 16:15 Uhr


Learning Objectives for Participants:

• possess the skills and knowledge to operate successfully in upselling within the F&B sector.
• are able to identify guest expectations and can develop strategies to specifically exceed them.
• can recognize various communication styles and adjust their sales approaches accordingly to interact more effectively with different types of guests.
• are capable of applying the learned upselling techniques in real sales conversations.

In this course, participants will learn how to improve their sales skills in the F&B sector through targeted upselling. Through practical methods and techniques, participants will be sensitized to increase revenue while simultaneously enhancing guest satisfaction.

Course Duration:

• 09:00 - 12:00 & 13:15 - 16:15 Uhr


Learning Objectives for Participants:

• possess the skills and knowledge to operate successfully in upselling within the F&B sector.
• are able to identify guest expectations and can develop strategies to specifically exceed them.
• can recognize various communication styles and adjust their sales approaches accordingly to interact more effectively with different types of guests.
• are capable of applying the learned upselling techniques in real sales conversations.

Suitable for

Staff from the F&B sector

Verpflegung

Not included

Price

Free of charge

Arrival Information

Individual arrival

Organizer

Hotelierverein Gstaad - Saanenland

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